Advanced Certificate in Facebook Live Customer Feedback
Published on June 22, 2025
About this Podcast
HOST: Welcome to our podcast, today we're thrilled to have [Guest's Name], an expert in social media strategies and instructor of the new course "Advanced Certificate in Facebook Live Customer Feedback". Can you tell us a bit about why you created this course? GUEST: Absolutely, I've seen many businesses struggle to gather real-time customer insights. Facebook Live is a powerful tool for engagement and feedback, so I wanted to create a course that helps professionals harness its potential. HOST: That sounds fascinating. Could you share any current trends in using Facebook Live for customer feedback? GUEST: Sure, more businesses are now using interactive elements like polls and Q&As during their live sessions. It not only increases viewer engagement but also provides valuable insights. HOST: Interactive elements do seem like a great way to boost engagement. But what challenges have you noticed when it comes to implementing such strategies? GUEST: The main challenge is making sure the content remains authentic and valuable. There's a risk of overusing interactive features and losing the human touch that makes these sessions so effective. HOST: That's a important point. Looking forward, where do you see the future of using Facebook Live for customer feedback going? GUEST: I believe we'll see even more integration with AI and data analytics. This will allow businesses to analyze customer feedback more accurately and use it to drive improvements. HOST: It's exciting to think about the possibilities. Thank you so much for joining us today, [Guest's Name]. If you're interested in learning how to effectively use Facebook Live for gathering customer feedback, check out the "Advanced Certificate in Facebook Live Customer Feedback" course. Until next time, keep exploring and learning!
