Certificate Programme in Social Media Crisis Techniques

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Certificate Programme in Social Media Crisis Techniques is designed for professionals seeking to manage online crises effectively. Learn essential skills in crisis communication, reputation management, and real-time response strategies.

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About this course

This programme is ideal for PR specialists, social media managers, and business leaders who want to safeguard their brand. Engage with expert instructors and participate in hands-on exercises to build your confidence. Don’t wait! Explore further and take the first step towards mastering social media crisis techniques today!

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Course details

• Understanding Social Media Dynamics and Crisis Communication
• Identifying and Analyzing Potential Social Media Crises
• Developing a Social Media Crisis Management Plan
• Crafting Effective Messaging During a Crisis
• Engaging with Stakeholders and Influencers
• Monitoring and Measuring Crisis Impact on Social Media
• Post-Crisis Evaluation and Continuous Improvement
• Legal Considerations and Ethical Implications in Crisis Management
• Real-World Case Studies of Social Media Crises
• Tools and Technologies for Crisis Management in Social Media

Career path

Social Media Manager: Responsible for developing and executing social media strategies to enhance brand presence and engage audiences.
Crisis Communication Specialist: Focuses on managing communication during a crisis, ensuring accurate messaging and protecting brand reputation.
Digital Marketing Strategist: Designs and implements comprehensive digital marketing plans, incorporating social media to navigate potential crises.
Content Creator: Produces engaging content across various platforms, playing a critical role in shaping the narrative during a social media crisis.
Social Listening Analyst: Monitors social media conversations, identifying trends and potential issues that may escalate into crises.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFICATE PROGRAMME IN SOCIAL MEDIA CRISIS TECHNIQUES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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